Key Account Manager
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Zaměstnavatel: Grafton Recruitment s.r.o. |
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Our client is a well-established, rapidly growing international company that is currently looking for a new member for their team. Right now they are looking for a Key Account Manager.
These will be your daily responsibilities:
- Customer Service Management of 30+ Customer Accounts
- Key Account management and contributing on potential growth of these accounts including their healthy state
- Customer care, creating relationships with customers and maintenance of these key relationships
- Determine possible areas for business growth.
- Proactive evaluation of internal KPIs to guarantee service excellence
- Organize efforts to achieve financial goals.
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Using key account KPIs, prepare periodical reports on progress and forecasts for internal stakeholders
- Propose and offer a customized solution, have a complete awareness of the important consumer wants and criteria.
- Deal with concerns and any issues consumers may have to preserve confidence
Požadujeme
What you shall already have:
- Fluent Czech and English is a must (B2+/C1)
- At least one years experience in Customer Service Management / Key Account Management
- B2B experience is a must
- Account Management experience from FMCG field is an advantage
- Strong communication skills, you will be in contact with customers and clients on a daily basis (in person and virtually)
- MS Office Package is a must (Excel reporting)
- Experience with Supply Chain is a great plus (communication with suppliers)
- Driving License B needed
- 5 weeks of holiday
- Annual bonus
- Home Office possibilities
- Company Car
- Multisport card
- Additional life insurance
- 3 Days paid leave for volunteering
- Optional shares in the company
- Retirement / pension insurance contribution
- Meal vouchers
- Cafeteria points (traveling, education etc.)
- Assured career growth
