CUSTOMER CLAIMS SPECIALIST with German
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Zaměstnavatel: Grafton Recruitment s.r.o. |
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Position: Claims Specialist with German
Do you have a background in finance, whether theoretical or practical, and experience with SAP?
Please feel free to apply!
Job Type: Full-time / HPP
Work Environment: Multinational company with a collaborative and friendly culture. Customer satisfaction is our top priority.
Main Duties:
- Manage customer claims, debit notes, and disputes in accordance with company procedures
- Investigate claims promptly, collecting the required information to approve or reject them
- Facilitate effective communication and collaboration between accounts receivable, customer service, finance, and other departments
- Organize and store completed claims forms, documentation, and delivery proofs digitally
- Issue credit notes in a timely manner
Požadujeme
- Min. 1 year experience in a similar position
- Theoretical or practical experience in a finance-related field
- Knowledhe of MS Office - Excel, Word, Outloook
- Knowledge of SAP is required
- Proficiency in English and German - verbal and written
- Flexible working hours
- 5 weeks of vacation
- Meal vouchers
- Home office
- Referral bonus
- Pension Fund Contribution
- Language courses
- Company product discounts
- Charity events
