• P 
• > P 
• > Sr. CUSTOMER CLAIMS SPECIALIST with German 

Sr. CUSTOMER CLAIMS SPECIALIST with German

Zaměstnavatel: Grafton Recruitment s.r.o.

Position: Senior CUSTOMER CLAIMS SPECIALIST – German Speaker

Do you have practical knowledge of finance/ customer service/ supply chain, along with familiarity with SAP?
If so, we’d love to receive your CV!

Job Type: Full-time / HPP

Work Environment: Multinational company with a collaborative and friendly culture. Customer satisfaction is our top priority.

In this role, you will:
- Manage customer claims, debit notes, and disputes according to established procedures
- Investigate claims in a timely manner, gathering the necessary information to approve or decline them
- Promote strong communication and collaboration across accounts receivable, customer service, finance, and other teams
- Digitally organize and store completed claims forms, documentation, and proof of deliveries
- Issue credit notes without delay

Požadujeme
- Min. 3 years of experience in a similar position
- Theoretical or practical experience in a finance-related field
- Knowledhe of MS Office - Excel, Word, Outloook
- Knowledge of SAP is required
- Proficiency in English and German- verbal and written

- Flexible working hours
- 5 weeks of vacation
- Meal vouchers
- Home office
- Referral bonus
- Pension Fund Contribution
- Language courses
- Company product discounts
- Charity events